The Canadian Human Trafficking Hotline strives to abide by the highest ethical standards regarding confidentiality. All communication with the hotline are strictly confidential to the extent permitted by law.

The hotline does not release any identifying information about a caller, including to law enforcement or service providers, and will not confirm that a specific individual has/has not called the hotline, unless the caller provides the hotline with his/her explicit consent. The hotline will inform the appropriate law enforcement agencies of situations that reference the suspected abuse of a minor, potential harm to the caller or others, or situations where the hotline is required by law to report.

Callers to the hotline do not need to provide their name or any identifying details about their situation unless they are comfortable with doing so. If the caller wishes to report a tip anonymously, the hotline will protect the caller’s anonymity when sharing information about a potential trafficking case with appropriate authorities.

Calls to the Canadian Human Trafficking Hotline are not record. In rare circumstances, the hotline will use caller ID when it is believed that a caller is in imminent danger and this information is necessary to ensure their immediate safety.